Useful information

Before visiting the island you should consider some details to better plan your stay.


Mallorca has a wide network of ATMs all over the island available 24 hours a day. These ATMs usually accept all types of cards to withdraw money and most establishments accept credit/debit cards. Among the most widely accepted are Visa, MasterCard, Maestro... You often need to show your passport or other photo ID. There are currency exchange offices at the airport and some hotels also offer this service. 


VAT or Value Added Tax is applied to all products and services. The percentage varies according to the type of product. For citizens resident in non-EU countries on a tourist visit, VAT can be refunded if certain conditions are met. Purchases must be made in shops that offer the DIVA tax free electronic form. In Spain, the validation must be done through the DIVA interactive terminals (normally located in airports and ports) before leaving the European Union. It is recommended to plan ahead for the time it will take to complete the procedure.


It is usual to leave tips in bars and restaurants and in general, for any kind of service (taxis, hotels, etc.). There is no established percentage.

SUSTAINABLE TOURISM TAX (ITS, for its Spanish acronym)

From the 1st of July 2016, the Sustainable Tourism Tax is applied to all stays in tourist accommodations in Mallorca. This contribution aims to make important investments in order to compensate for the territorial and environmental impact of tourism.



The opening hours are usually from 9:00 to 14:00 hours.


The kitchen is normally open from 13:00 to 15:00 hours and from 20:00 to 23:00 hours. Some restaurants in tourist areas offer more flexible hours. It is increasingly common to find restaurants with kitchens open all day.


Opening hours vary a lot but you can always find a place open.


Business hours are normally from 10:00 to 13:00 hours and from 17:00 to 20:00 hours. In the areas with the highest influx of tourists and in Palma city it is common to find shops with extended opening hours that do not close at midday. Department stores and supermarkets have continuous opening hours that start around 9:00 until 21:00 hours.


Most banks open from 8:30 to 14:00 hours. Some of them also offer their services some afternoons.


The tap water in Mallorca is mostly safe to consume and can be used for drinking and cooking. However, most people who live here buy bottled water.


Every year the holiday calendar is approved. In addition to the 14 common holidays for all of Mallorca, each town has 2 more patronal feasts (check at tourist information offices). 


1 January: New Year

6 January: Three Kings' Day and Epiphany of the Lord

1 March Day of the Balearic Islands

Maundy Thursday

Good Friday

Easter Monday

1 May: Labour Day

15 August: The Assumption of the Mother of God

12 October: National Holiday

1 November: All Saints' Day

6 December: Spanish Constitution Day

8 December: The Immaculate Conception

25 December: Christmas Day

26 December: Second Christmas Party


If you want to make a call to Spain from abroad the code is 34. If you want to call abroad you must dial 00 (International Service) and the area codes of the country + the city + the number of the recipient.


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